We are very sorry to advise you that we are still having issues with our clinical systems. We know that this situation is not satisfactory, and our systems supplier is working to correct this. We will provide updates, via our website and surgery notices.
Please bear in mind that our Reception Team have no control over this situation. Whilst we understand that this may cause you difficulties. We do have a zero tolerance for abuse.
Welcome to Meadowcroft Surgery
We are currently experiencing technical difficulties in relation to our ongoing clinical systems merge and will therefor only be able to run a limited service. We are asking all patients to only contact us if you have an urgent medical need. Alternatively, you can call 111, visit your pharmacist or use the ASK First App. In case of emergency please call 999. Thank you for your understanding
And if you are experiencing a medical emergency please call 999 immediately.
We would like to thank all our patients for their support and understanding at this time – we apologise for any disruption you may experience as a result of this essential work.
We are happy to announce we are now able to accept card payments as well as cash for any letters, reports and certificates requested by you. Should a payment be required, please ask one of the staff and they will be able to process this for you.
As of Monday 15th June 2020 - if you are attending the surgery for ANY REASON you MUST wear a FACE COVERING, MASK OR FACE SHIELD.
**COVID Vaccine **
We are trying to maintain a service as close to normal as possible during these difficult times. If you have concerns regarding ANY health condition, please feel to book a call with one of our clinicians. This is even more important for those with exisiting long-term medical conditions and children.
We are committed to providing timely care that addresses any immediate need and where possible provide continuity of care by providing appointments with your usual GP or the clinician who has been dealing with a particular problem. We are also committed to:
- Promoting preventative medical care and seek to engage with you to help manage long-term conditions in an effective way
- Helping you access our surgery by adopting a variety of ways to book appointments and see a variety of clinicians
Our approach - The Patient Services Team are trained to ask you questions to about your condition in order to identify the most appropriate clinician and appointment for you – which might not be with a doctor. We are committed to trying to provide a continuity of care with the clinician that has seen you for a particular problem as evidence shows this produced better outcomes. However, where your need is urgent or cannot wait for an appointment with that clinician we will identify the most appropriate person to meet that need.
Our Team - We are proud that we have a skilled team of clinicians including 10 GPs, a physician’s associate, a clinical pharmacist, an emergency practitioner, 7 Nurses (including a community nurse), a Midwife and 3 healthcare assistants, all trained to provide a varied and focused service to meet a variety of medical needs. This team are supported by a Administrative and Patient Services Team.