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Patient Participation Group

patient survey

Welcome to Meadowcroft Surgery Patient Participation Group (PPG).

We are an active group of volunteer patients who meet (with doctors and staff on a quarterley basis and act as your representatives providing views and opinions and giving feedback about the surgery and the services provided from a patients' perspective,

The PPG currently consists of a Committee of about 19 members and we have recently established an active virtual participation group (vPPG) who correspond by email only - see below for more information about the virtual group and how to join. We are continually seeking new members to join our virtual group as there is no limit on the number who can join. This is being introduced on an initial trial for 3 months, so that we can assess the impact the additional workload on our Committee members who are all volunteers.

A copy of the full PPG Terms of Reference and minutes of our recent Committee Meetings are available on the website within the tab named 'Documents & Reports'.

Why Join the Virtual Patient Participation Group (vPPG)

  • We would like to ask you about the areas that you think we need to concentrate on, and to complete and return occasional online questionnaires which will help us review services and the way we do things.
  • .The benefit to you and us of being in a 'virtual' group, is that you and we can respond to the group's emails as and when convenient, rather than holding meetings which not everyone can attend.
  • Your input and thoughts are very important to the Practice and GPs. We hope that the vPPG will allow you to have an influence and a voice to express your views on how the Practice is doing and how we can improve services. Of course, we won’t be able to do everything, but we hope that we can develop services together.
  • To assist us in improving the running of the practice for the benefit of patients and staff.
  • To promote good relations between the practice and patients by communicating patients’ experiences, interests and concerns and provide patient feedback to the practice on current procedures and proposed new developments.
  • Promote health education and self-care, including providing links/information to self-help groups for patients with specific needs.
  • Facilitate communications between patients and the practice to ensure they are clear and easily understood.
  • Discuss issues raised by patients of a general nature and provide feedback

IMPORTANT NOTE: Please note the PPG is here to represent patients and we deal only with issues and concerns of a general nature. Please do not contact us about any personal or medical matter or clinical complaint - in these circumstances, please contact the surgery directly in the usual way.

How Do I Apply to Join?

If you have an email address and would like to join our Virtual Patient Participation Group:Please complete our online vPPG Joining form

Please note that your email address will be kept confidential and not passed to other Virtual Group Members or any other organisations, in line with current General Data Protection Regulations.

What if you have something to say but don't want to be part of the group?

complete the formYou can send us your views, or ask any questions about the vPPG, using the group's contact form.

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance.

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance

The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

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